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About MIT
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Campus Facilities and Services
Teaching Facilities
Multimedia and Library
Facilities
Equipment and Teaching
Aids
Student Lounge
First Aid Facilities
Prayer Room
Student Counselling
Service
Airport Pick-Up Service
Accommodation Arrangements
Health and Safety
Orientation
Student Services Officer
MIT Student Grievance
Policy and Procedures
Grievance Recording
Procedures
Teaching Facilities
 MIT prides itself on its modern, well-equipped
lecture and tutorial facilities and state-of-the-art laboratories.
All rooms are fully carpeted and have access to
natural lighting. Fittings include fixed tablet arm chairs (lectures),
portable tablet arm chairs (tutorials), and portable chairs with
accompanying tables for group discussions. Each room is fitted with a
whiteboard and portable overhead projector. Data projectors are
available for use in all rooms. The computer laboratories are fitted
with modern, ergonomically-designed chairs and new computers (up to
one year old). Students have internet access in all laboratories.
Multimedia and Library
Facilities
 MIT has excellent, state-of-the-art multimedia
facilities. Students have access to library, photocopying,
word-processing, printing, web surfing and e-mail services. MIT
library makes available the prescribed texts and references for each
subject, as well as additional resources. Material is available for
loan, as well as reference purposes. Private study areas are
available. MIT provides access to the appropriate software required to
ensure successful learning outcomes in each subject.
Equipment and Teaching
Aids
The following equipment is available to students
and teaching staff: computers, television and video, overhead
projectors, whiteboards, data projectors, photocopiers, video cameras,
scanners, digital cameras.
Student Lounge
Students have access to a recreation lounge that
has a pool table and rest area. This is equipped with a
fully-furnished kitchen (including a refrigerator, microwave oven,
food and soft drink dispensing machines).
First Aid Facilities
There is a fully-equipped sick bay, and first
aid kits are kept on the premises.
Prayer Room
A specially designated prayer room is available for student use located at Level 5, 388 Lonsdale Street.
Student Counselling
Service
MIT provides a counselling service for students
who may be having difficulties with their studies or other matters. We
understand the importance of guidance for students, especially when
they are studying far away from home.
Airport Pick-Up Service
Airport pick-up is available to students on
request. It is easy for newly arriving students to feel lost, helpless
and generally uneasy getting around. We do not want our students to
start their experience of Melbourne on a low note. We want them to
settle in with a feeling of comfort and security. The friendly airport
pick-up service will deliver this for a nominal charge.
Accommodation Arrangements
MIT Homestay Accomodation Details
Students requiring accommodation should advise
MIT at least one month prior to their arrival in Australia. Your
accommodation options include:
Homestay
Students may wish to stay with a host family. They may have their own room
or choose to share, and usually three daily meals are provided. Single,
full-board Homestay costs AUS$210 per week. Homestay is an excellent
alternative, particularly at the beginning of student life in Australia. It
provides students with the opportunity to experience and enjoy the
Australian lifestyle, and an environment in which they can improve their
English. Host families are very supportive of students and help them to feel
very much at home.
.
Hostels
Le Student 8 is Australia's most exciting private, up market accommodation
facility designed specifically to cater for the needs of students. The
current MIT special rate for a single studio is AUS$210 per week, this also
includes dinner every night at the hotel's restaurant. For more information
about Le Student 8 feel free to browse their website at
http://www.lestudent8.com or contact MIT.
MIT can arrange homestay prior to arrival, and assist with
hostel and rental accommodation after arrival.
Rental Accommodation
Renting your own flat, apartment or house through a real
estate agent or private landlord offers students
privacy and independence. It can however, be quite
expensive and might be easier to consider a rental property
that you can share with other people to help
financially. Rental prices vary throughout Melbourne suburbs with
properties close to the city area being much more
expensive than those in the outer suburbs.
Finding rental accommodation can be a complicated and
time consuming process. You will be required to inspect
properties, submit application forms and understand your
legal rights and duties. It is advised to inspect at least
two or three places prior to making any decisions.
- Sharing a House or an Apartment
For an easier and less costly option than leasing a
vacant house or flat you could try moving into an established
household that has a vacant bedroom. This type of
living arrangement is suitable for students who are confident
they will be able to handle an independent lifestyle.
You will pay rent for your own bedroom (furnished or
unfurnished) and share the bathroom, kitchen and
living areas with the other people living in the household.
The Rent can range from approx. $100 to $130 per
week, (depending on the location of the property) and you
will have to pay a share of the household bills (gas,
electricity & water) plus your own private telephone calls.
Please keep in mind that you may need to buy some
furniture and other household goods, food, public transport
costs and leisure expenses must also be considered.
Rent or share an apartment, flat or house for 12 months. Costs
include rent, food, telephone calls, gas,
and/or electricity. You may need to buy furniture and other
household goods. A bond will usually be paid before you
move in.
Weekly rent: Flat/Apartment: one bedroom - A$120-A$250
Flat/Apartment: two bedroom - A$170 - A$350
House: allow A$80 - A$150 per person
For more information on real estate property visit Del Monte Real Estate
Agents at www.realestate.com.au/delmonte
http://www.realestate.com.au/delmonte
Health and Safety
Health insurance cover by Medibank Private is a
mandatory requirement for all overseas students. The premium is
reasonable and the insurance covers all emergency, hospitalisation,
medical consultation and pathology charges, except for those related
to optometry and dental services. Melbourne has an international
reputation for the quality of its medical services.
Our staff will help students to familiarise
themselves with these services. They are also encouraged to approach
our staff for help if they find any kind of difficulty in accessing
these services. First aid kits are kept on the MIT premises at all
times, and we have a trained first-aid provider in case of
emergencies.
Orientation
Before the start of each semester, there is an
orientation program for commencing students in order for them to
 Become familiar with the campus and its
facilities
Meet academic and administrative staff
Open a bank account
Obtain a tax file number
Make their subject selection and obtain a
timetable
Obtain public transport and postal service
information
Arrange Medibank Private membership
Student Services Officer
The Student Services Officer is responsible for
overall student welfare and attending to individual student needs.
This includes
Communicating with the agent or student prior
to the arrival of the student
Ensuring that all relevant information
concerning Homestay and airport pick up is forwarded to the agent or
student, prior to the latter’s departure, if requested
Arranging all accommodation needs, if
requested
To follow up consequent upon the arrival of
the student, whenever possible
To greet and orient the student on their first
day of attendance at the Institute
Ensuring that the student is happy where they
are living, and that they are aware that the Student Services Officer
will assist them if they wish to change their accommodation at any
time
Being aware of any
difficulties that students may be facing, to talk to the student, and,
if necessary, to follow up with the relevant staff member or Homestay
host
Attending, as soon as
possible, to any student requiring help.
MIT Student Grievance
Policy and Procedures
If a disagreement or dispute occurs between a
student and any member of staff, the following is to be observed.
(When a student has a perceived grievance which is not a dispute
between individuals, the matter is to be taken directly to the
Operations Manager, as in step 2; thereafter, the remaining procedures
will apply.)
Step 1 The student, or their nominee, is
required to speak to the staff member and to make an effort to discuss
the matter calmly. Both parties must try to come to a better
understanding of the situation, and try to work out what is causing
the problem. The parties are advised to look for a possible solution.
It is recommended that a neutral person be present.
Step 2 If the parties involved cannot reach an
agreement about the problem, the next step is to report the matter to
the Operations Manager. The Operations Manager will arrange a meeting
with the parties concerned and attempt to resolve the problem.
Step 3 If there is still no solution at this
stage, the Operations Manager will refer the matter to the Principal
Administrator. The Principal Administrator will take any necessary
action to resolve the problem. This is the final stage; however, both
parties have a right to appeal the decision.
Step 4 After the appeal, and if one party or
both parties are still unhappy with the Principal Administrator’s
decision, the unsatisfied party or parties are advised to use external
mediator services. MIT will share the cost of external mediator
services if MIT happens to be one of the parties in dispute.
ACPET (Australian Council for Private Education
and Training) provides a mediator service, which is external to MIT.
The Institute accepts selection by students, or their nominee, of only
those mediators included in the panel maintained in the appropriate
ACPET State Office. Further information on ACPET can be found at www.acpet.edu.au
ACPET State Office
Suite 101
126 Wellington Pde
Tel: 9416 1355
Fax: 9416 1895
Email:
vic@acpet.edu.au
Action required of an
aggrieved student or their nominee:
Attempt to resolve the dispute within the
learning institute.
If unable to resolve the dispute internally,
contact ACPET State Office to organise mediator from
the panel
Be willing to negotiate in good faith; and
Consider a range of options for solution of
the dispute
Action required of
mediators
Be available for a
mediation service within a maximum of 5 working days from the first
notification of the need for the service;
Use learned mediation
skills to bring the parties in conflict to a resolution; and
Remain impartial
while facilitating mediation
Action required of ACPET
State Offices
Maintain a panel of appropriately qualified
and experienced mediators; and
Upon request for mediation services, organise
a mediator within 5 working days and advise both parties in the
dispute of the mediation session arrangements.
Grievance Recording
Procedures
Records are kept detailing the nature of the
grievance. Normally, a report is prepared, detailing the nature of the
problem and the steps that were taken to resolve the grievance. In the
case of a dispute involving a student and a staff member, one copy of
the report is filed in the file of the student concerned, and another
is filed in the file of the staff member concerned.
The Institute also provides a suggestion box
facility, available to all students and staff, through which to voice
complaints. This allows anonymity, if so desired.
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