BB101 - Business Communications

Credit Points: 15

Prerequisite: N/A

Co-requisite: N/A

Workload: 36 contact hours

Campus: Melbourne, Sydney

Aims & Objectives

This is a first-year core unit offered in the Bachelor of Business program. The unit provides a pathway for students to continue on with a major in Management, Marketing and Accounting.

This unit provides a theoretical and practical introduction to key elements of effective communication within a contemporary business environment. The unit emphasises the principles of effective communication processes including written, spoken, formal and informal. The unit explores the relationship between the structure of communication within organisations, online communication, intercultural communication, negotiation and conflict management.  Students will develop applied communication skills through oral and written assessments in tutorials and lectures. 

The unit topics include:

  1. Communication principles in the workplace
  2. Negotiation and conflict management
  3. Culture and communication
  4. Team building and roles
  5. Writing for the web
  6. Speaking in public
  7. Analysis and presentation of research information
  8. Business and report writing
  9. Essay writing
  10. Contemporary ethical issues

Learning Outcomes

At the completion of this unit students should be able to:

  1. Develop a basic capacity to reflect on current theory and practice
  2. Demonstrate the ability to convey both spoken and written communications and an understanding of the key concepts of the communication process
  3. Apply research skills and resources to collect, analyse and present task-relevant information in a logical and professional manner
  4. Demonstrate the ability to work independently or as part of a team as an effective communicator
  5. Develop an understanding of negotiation and conflict resolution management principles

Teaching Method

Lecture: 1.5 hours
Tutorial/Workshop: 1.5 hours
Face to Face


Assessment Task
Learning Outcomes Assessed
Contribution in classa-e*10%
Oral presentation (group)a-d*10%
In-class testa-e*10%
Written report (group)a-e*30%
Total 100%

*refer to learning outcomes above.


Students are advised to check the unit outline for prescribed Textbooks.

Reference Reading

Students are advised to check the unit outline for additional reference materials.

MIT is committed to ensure the course is current, practical and relevant so that graduates are “work ready” and equipped for life-long learning. In order to accomplish this, the MIT Graduate Attributes identify the required knowledge, skills and attributes that prepare students for the industry.
The level to which Graduate Attributes covered in this unit are as follows:

Ability to communicateIndependent and Lifelong LearningEthicsAnalytical and Problem Solving Cultural and Global AwarenessTeam workSpecialist knowledge of a field of study


Colour coding    

Extent covered

                               The standard  is covered by theory and practice, and addressed by assessed activities in which the students always play an active role, e.g. workshops, lab submissions, assignments, demonstrations, tests, examinations
 The standard is covered by theory or practice, and addressed by assessed activities in which the students mostly play an active role, e.g. discussions, reading, intepreting documents, tests, examinations
 The standard is discussed in theory or practice; it is addressed by assessed activities in which the students may play an active role, e.g. lectures and discussions, reading, interpretation, workshops, presentations 
 The standard is presented as a side issue in theory or practice; it is not specifically assessed, but it is addressed by  activities such as lectures or tutorials
 The standard  is not considered, there is no theory or practice or activities associated with this standard