BN101 - Effective Participation at Work

Credit Points: 15

Prerequisite: N/A

Co-requisite: N/A

Workload: 36 contact hours

Campus: Melbourne, Sydney

Aims & Objectives

This unit aims to prepare students for effective participation in the workplace by emphasising communication, collaboration, and research techniques.  It provides students with the opportunity to develop their personal skills and hone the qualities they need for work and learning. 

This unit will cover the following topics:

  1. Communication principles in the workplace.
  2. Negotiation and conflict management.
  3. Culture and communication.
  4. Team building and roles.
  5. Writing for the Web.
  6. Speaking in public.
  7. Analysis and presentation of research information.
  8. Business and report writing.
  9. Essay writing.
  10. Contemporary ethical issues.

Learning Outcomes

On successful completion of this unit, students should be able to:

  1. Demonstrate an ability to work collaboratively within a group; contributing equally, cooperating respectfully;
  2. Comply with basic business standards and behaviours that enable an efficient, effective and functioning workplace;
  3. Apply research skills and resources to define and resolve an issue;
  4. Use effective communication skills to facilitate collaborative activities and to take and give direction;
  5. Prepare a professional resume;
  6. Prepare written documents, including memos, emails and reports that meet business standards in readability, clarity, logic, accuracy and succinctness.

Teaching Method

Lecture: 2 hours
Tutorial/Workshop: 2 hours
Face to Face


Assessment Task
Learning Outcomes Assessed
Attendance, participation and completion of homework tasksa-f*20%
Group research assignment, and Presentationa-d, f*20%
Group Reporta-d, f*20%
Final Examination (2 hours)b-d, f*60%
Total 100%

*refer to learning outcomes above.


  • Newman, Amy (2015). Business Communication: In Person, In Print, Online (9th ed.).Stamford, U.S.A.: Cengage Learning. ISBN-13: 978-1-285-18704-4

Reference Reading

  • Dwyer, Judith (2012). The Business Communication Handbook (9th ed.). French’s Forest, N.S.W.: Pearson Australia
  • Eunson, B. (2015). Communication in the 21st Century (4th ed.). Wiley
  • Guffey , M., Loewy, D .(2013). Essentials of Business Communication (9th ed.), USA, Cengage Learning.
  • Mohan, T., McGregor, H., & Saunders, S. (2006). Communicating as Professionals (2nd ed.). Cengage Learning, Australia

MIT is committed to ensure the course is current, practical and relevant so that graduates are “work ready” and equipped for life-long learning. In order to accomplish this, the MIT Graduate Attributes identify the required knowledge, skills and attributes that prepare students for the industry.
The level to which Graduate Attributes covered in this unit are as follows:

Ability to communicateIndependent and Lifelong LearningEthicsAnalytical and Problem SolvingCultural and Global AwarenessTeamwork Cooperation, Participation and LeadershipSpecialist knowledge of a field of study


Colour coding    

Extent covered

                               The standard  is covered by theory and practice, and addressed by assessed activities in which the students always play an active role, e.g. workshops, lab submissions, assignments, demonstrations, tests, examinations
 The standard is covered by theory or practice, and addressed by assessed activities in which the students mostly play an active role, e.g. discussions, reading, intepreting documents, tests, examinations
 The standard is discussed in theory or practice; it is addressed by assessed activities in which the students may play an active role, e.g. lectures and discussions, reading, interpretation, workshops, presentations 
 The standard is presented as a side issue in theory or practice; it is not specifically assessed, but it is addressed by  activities such as lectures or tutorials
 The standard  is not considered, there is no theory or practice or activities associated with this standard