Community Support and Referral Networks

If you, or someone you know are in crisis, or require mental health support out of office hours, listed below are some of the best crisis support numbers in Australia:

Available Community Support

Lifeline - http://www.lifeline.org.au/

Lifeline connects people with care by providing services in Suicide Prevention, Crisis Support and Mental Health Support.

Victorian Legal Aid - http://www.legalaid.vic.gov.au/

Victoria Legal Aid helps people with their legal problems. We focus on helping and protecting the rights of socially and economically disadvantaged Victorians. We can help in areas of criminal law, family law and some civil law matters.

Overseas Student Ombudsman 

The Overseas Students Ombudsman investigates complaints about problems that overseas students have with private education and training in Australia. The Ombudsman also: provides information about best practice, complaints handling to help private education providers manage internal complaints effectively, publishes reports on problems and broader issues in international education that we identify through investigations.

SuicideLine - http://www.suicideline.org.au

SuicideLine is a professional telephone counselling service where qualified counsellors are always available to listen and support you. We are here 24 hours a day, seven days a week to help you. Our specialist counsellors are here to provide you with free, confidential counselling, support and information, when you need it most

BeyondBlue - http://www.beyondblue.org.au

Beyondblue is a national, independent, not-for-profit organisation working to address issues associated with depression, anxiety and related disorders in Australia.

Kids Help Line - http://www.kidshelp.com.au

Kids Helpline is Australia's only free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.

Alcoholics Anonymous - http://www.aa.org.au/

Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.

Centre Against Sexual Assault - http://www.casa.org.au/

The Victorian Centres Against Sexual Assault Forum is committed to addressing all inequalities within society, which result in the perpetration of sexual violence against women, children and men.

Gamblers Anonymous - http://www.gansw.org.au/

Gamblers Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from a gambling problem. The only requirement for membership is a desire to stop gambling. Our primary purpose is to stop our gambling and to help other compulsive gamblers do the same.

Grief Line - http://griefline.org.au/

GriefLine was established through the Outreach Department of Bethlehem Hospital, In 1987 with a grant from Community Services Victoria. The principal aims of GriefLine are threefold, to: Provide a 15 hour support telephone service free of charge to people who are experiencing grief as a consequence of a significant loss in their lives. Train and supervise volunteers who are then professionally supported. Assist through the Loss & Grief Education Course other professionals who have to deal with grief-related stress in the lives of others

Melbourne Youth Support Service - MYSS

Melbourne Youth Support Service (MYSS) is a statewide telephone information and referral service for young people Offering face to face and telephone services MYSS can help out accommodation issues , legal issues, drug and alcohol issues, 'limited material aid', training and employment. A casework service is accessible during the week.

Men’s Referral System - http://www.mrs.org.au

We provide free, anonymous and confidential telephone counselling, information and referrals to men to assist them to take action to stop their violent and controlling behaviour.

Women’s Domestic Violence Crisis Service - http://www.wdvcs.org.au

The Women’s Domestic Violence Crisis Service is the Victorian State-wide service for women experiencing violence and abuse from a partner or ex-partner, another family member or someone else you are close to.

WIRE - http://www.wire.org.au

WIRE Women’s Information provides a free and confidential generalist service for Victorian women based on a feminist framework. We take time to listen to women and give them information, support and referrals via our telephone support service, our women’s information centre and email support service.

Study Melbourne Student Centre Study Melbourne

Study Melbourne Student Centre (SMSC) is a Victorian Government initiative to provide a 'one stop shop' for all International Students in Victoria to access a range of free support, information and welfare services.

Multicultural Hub http://www.melbourne.vic.gov.au/CommunityServices/MulticulturalServices/multiculturalhub/Pages/MulticulturalHub.aspx

The City of Melbourne’s Multicultural Hub is a friendly place, where people from Melbourne’s many different cultures can get together to work, share and learn in a safe and supportive environment.

Eheadspace

A service that supports young people aged between 12 and 25 and their families going through a tough time. Open 9am to 1am.

1800 650 890

https://headspace.org.au/eheadspace/

Mental Health Online

A website with information, online psychological assessment and online self-guided treatment programs for anxiety, panic, OCD, PTSD and depression for people aged 18 years and older. The site offers a free 12-week online program with free access to online therapists.

https://www.mentalhealthonline.org.au/