Student Services

At MIT, we not only focus on growing your academic potential, but your personal growth in areas such as leadership, being a team player and becoming involved in the experiential learning found in mentor programs, individual support and student activities.

We understand that studying in a new environment can be an overwhelming experience. This can be even more so for international students studying away from family and friends. The transition from a High School environment to a Higher education environment can prove challenging. To ensure that you feel at ease, MIT offers a totally confidential and free counselling support service to help you with anything from academic matters to personal matters that may influence your study life.

Counselling services available at MIT deliver a free, professional and confidential service to students, which aims to provide support in a number of different areas including:

  • Personal Issues
  • Mental Health & Well-being
  • Stress, Depression & Anxiety
  • Study Issues
  • Home Sickness and Adjustment
  • Advocacy
  • Time Management
  • Motivation
  • Procrastination
  • Exam Stress
  • Career & Course Advice

Accessing the counselling service can provide an opportunity to better understand your situation and explore the possibilities for bringing about positive change.


Appointments can be made in person at Level 2M Reception or by calling 03 8600 6700

Appointment cancellations and re-scheduling can be made by calling 03 8600 6700 or by emailing


Appointments can be made in person at Level 7 Reception or by calling 02 8267 1400

Are you or someone else in immediate danger?

  • Call Emergency services (police, fire, ambulance) 000.
  • CAT (Crisis Assessment Team Triage) 1300 874 243. Used for psychiatric emergencies.

Need to speak to someone urgently?

Our counsellors are available on an appointment basis during working hours 9am-5pm Monday to Friday. If you are unable to access a counsellor and need someone to talk to below are contact details for support services.

Information Technology and Infrastructure

Information Technology Services (ITS) provide information and communication technology (ICT) systems and services that meet the dynamic needs of the MIT community and achieve a high level of user satisfaction.

The mission of ITS is to enhance the teaching and learning experience for MIT students, faculty, and staff through a supportive and collaborative partnership to provide a range of strategic and innovative information technology solutions.

ITS is responsible for maintaining a robust information technology infrastructure that supports MIT’s academic and administrative systems.

Computer and ITS Facilities Information

The facilities at MIT are modern and inviting, complete with interactive, study environments. The computer laboratories are well equipped and well maintained for staff and student use. MIT has more than 300 computers for student use at the Melbourne campus and 200 at the Sydney campus. All computer labs are accessible during MIT’s operating hours. MIT currently employ a full time Systems Admin and two IT Help Desk assistants at the Melbourne campus, and a full time Assistant IT Manager and an IT Help Desk assistant at the Sydney campus to assist the staff, lecturers and students.

Computing and network resources available include PC’s, laptops, printers, scanners, copiers, dedicated Cisco equipment, audio visual equipment, internet connection, Wi-Fi and remote access to resources through the Academic Management System (AMS).

The IT department, in conjunction with the teaching staff, ensures that the student computer facilities are maintained to industry level standards and that relevant and required software is provided for each unit.

Note: An ID card issued by MIT is required to access all the facilities on campus.

Free unlimited Wi-Fi and Internet Access

All staff and currently enrolled students enjoy free unlimited high speed internet access in the library and student lounge areas. Unlimited internet allows students the freedom to conveniently use internet services without download limits.

Students with laptops and Wi-Fi enabled devices can connect to free unlimited wireless internet at the Wi-Fi hotpots around campus. 

Google Apps

MIT students use Google Apps for email to gain access to a customised suite of innovative applications including Gmail, Google Groups, Google Calender, Talk, Docs and Sites. With Google Apps, students benefit from the latest cutting edge technologies that enhance their learning experience. Google Docs provides students with the ability to work collaboratively on projects at the same time. 

Lifeline -

Lifeline connects people with care by providing services in Suicide Prevention, Crisis Support and Mental Health Support.

Victorian Legal Aid -

Victoria Legal Aid helps people with their legal problems. We focus on helping and protecting the rights of socially and economically disadvantaged Victorians. We can help in areas of criminal law, family law and some civil law matters.

Overseas Student Ombudsman -

The Overseas Students Ombudsman investigates complaints about problems that overseas students have with private education and training in Australia. The Ombudsman also: provides information about best practice, complaints handling to help private education providers manage internal complaints effectively, publishes reports on problems and broader issues in international education that we identify through investigations.

SuicideLine -

SuicideLine is a professional telephone counselling service where qualified counsellors are always available to listen and support you. We are here 24 hours a day, seven days a week to help you. Our specialist counsellors are here to provide you with free, confidential counselling, support and information, when you need it most

BeyondBlue -

Beyondblue is a national, independent, not-for-profit organisation working to address issues associated with depression, anxiety and related disorders in Australia.

Kids Help Line -

Kids Helpline is Australia's only free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.

Alcoholics Anonymous -

Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.

Centre Against Sexual Assault -

The Victorian Centres Against Sexual Assault Forum is committed to addressing all inequalities within society, which result in the perpetration of sexual violence against women, children and men.

Gamblers Anonymous -

Gamblers Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from a gambling problem. The only requirement for membership is a desire to stop gambling. Our primary purpose is to stop our gambling and to help other compulsive gamblers do the same.

Grief Line -

GriefLine was established through the Outreach Department of Bethlehem Hospital, In 1987 with a grant from Community Services Victoria. The principal aims of GriefLine are threefold, to: Provide a 15 hour support telephone service free of charge to people who are experiencing grief as a consequence of a significant loss in their lives. Train and supervise volunteers who are then professionally supported. Assist through the Loss & Grief Education Course other professionals who have to deal with grief-related stress in the lives of others

Melbourne Youth Support Service - MYSS

Melbourne Youth Support Service (MYSS) is a statewide telephone information and referral service for young people Offering face to face and telephone services MYSS can help out accommodation issues , legal issues, drug and alcohol issues, 'limited material aid', training and employment. A casework service is accessible during the week.

Men’s Referral System -

We provide free, anonymous and confidential telephone counselling, information and referrals to men to assist them to take action to stop their violent and controlling behaviour.

Women’s Domestic Violence Crisis Service -

The Women’s Domestic Violence Crisis Service is the Victorian State-wide service for women experiencing violence and abuse from a partner or ex-partner, another family member or someone else you are close to.


WIRE Women’s Information provides a free and confidential generalist service for Victorian women based on a feminist framework. We take time to listen to women and give them information, support and referrals via our telephone support service, our women’s information centre and email support service.

Study Melbourne Student Centre Study Melbourne

Study Melbourne Student Centre (SMSC) is a Victorian Government initiative to provide a 'one stop shop' for all International Students in Victoria to access a range of free support, information and welfare services.

Multicultural Hub

The City of Melbourne’s Multicultural Hub is a friendly place, where people from Melbourne’s many different cultures can get together to work, share and learn in a safe and supportive environment.