The facilities at MIT are modern and inviting, complete with interactive, study environments. The computer laboratories are well equipped and well maintained for staff and student use. MIT has more than 350 computers for student use at the Melbourne campus and 350 at the Sydney campus. All computer labs are accessible during MIT’s operating hours. MIT currently employ a full time Systems Admin and two IT Help Desk assistants at the Melbourne campus, and a full time Assistant IT Manager and an IT Help Desk assistant at the Sydney campus to assist the staff, lecturers and students.
Computing and network resources available include PC’s, laptops, printers, scanners, copiers, dedicated Cisco equipment, audio visual equipment, internet connection, Wi-Fi and remote access to resources through the Academic Management System (AMS).
The IT department, in conjunction with the teaching staff, ensures that the student computer facilities are maintained to industry level standards and that relevant and required software is provided for each unit.
Note: An ID card issued by MIT is required to access all the facilities on campus.
All staff and currently enrolled students enjoy free unlimited high speed internet access in all areas at both campuses. Unlimited internet allows students the freedom to conveniently use internet services without download limits however; it is subject to fair use according to MIT’s policies and procedures.
Students with laptops and Wi-Fi enabled devices can connect to free unlimited wireless internet using the SSID: MIT_STUDENT and entering their student ID and password.
MIT adheres to strict guidelines when issuing user names and passwords to its students and staff (users). Weak or simple passwords are easily guessed by the readily available tools that hackers use and as such we need to ensure that the passwords used to access MIT systems are not easily exploited. Please do not use your date of birth, name or parts of your name in your passwords such as max12345, instead use a combination of letters, non-sequential numbers and special characters such as T#iV38fa. Do not reuse an old password. Do not use a password that you use for your own personal internet online accounts such as Facebook or email services. Generally you shouldn’t use the same password across multiple accounts because if a hacker finds your password for one account then most likely they will try to access the other accounts. Again, hackers have tools that automate that process taking a username and password that has been found and trying it on multiple service providers.
For example, a Facebook or LinkedIn account (whose password was discovered) mentions the date of birth, place of work or other personally identifiable information. The hacker can then take that information and try to access your other accounts including work email, your computer and mobile. There are many examples of this and a quick search will reveal many cases of this.
MIT User Account, Email and Internet Guidelines are provided here MIT User Account, Email and Internet Guidelines.
For more information and support queries, contact us:
MIT Melbourne Campus
MIT Sydney Campus
Information Technology Services (ITS) provides information and communication technology (ICT) systems and services that meet the dynamic needs of the MIT community and achieve a high level of user satisfaction.
The mission of ITS is to enhance the teaching and learning experience for MIT students, faculty, and staff through a supportive and collaborative partnership to provide a range of strategic and innovative information technology solutions.
ITS is responsible for maintaining a robust information technology infrastructure that supports MIT’s academic and administrative systems.
The academic portal also known as the Academic Management System (AMS) is a one “stop shop” for student and staff and includes access to the following interactive information:
For Staff AMS provides
For more information and support queries, please contact Systems Development Team at firstname.lastname@example.org or,
MIT Melbourne Campus
Phone: +61 3 8600 6700
Level 2M, 288 La Trobe Street
Melbourne, Victoria 3000
Moodle allows student and staff to interact live online 24/7.
It is necessary to be aware of the basic requirements for online learning and skills. This document identifies requirements for successful online learning at MIT. Adhering to it will provide you a positive online learning experience.
Online learning requires a functional broadband Internet connectivity. This should be a high speed connection, preferably an NBN type of connection. Where this is not available a standalone WiFi connection is required. In a few countries 4G and 5G networks have been deployed which should provide suitable Internet connection using Mobile phone connections. This will allow you to actively watch lecture videos through video conferencing resources. MIT uses Zoom exclusively for online learning and teaching. Training is available.
You will need as minimum 6GB per week of Internet data per unit for Masters’ degree and about 5GB data for a Bachelor degree course. This amount of data will allow you to participate in discussion forums, flipped classes, virtual classes, laboratories, tutorial sessions, submit assessment and laboratory reports with ease.
MITs IT Services (ITS) provides a range of IT support in terms of free software purchased and made available to students and staff for free to support their studies and work. This includes installation of MIT Office 365 suite (provided free to our students). Office 365 suite includes MS Word, PowerPoint, Excel, and Project programs to create documents, spreadsheets, presentations, store your study materials in the cloud, and communicate with staff and students
The following software are required for each School:
- School of IT and Engineering: Packet Tracer, Celplaner, Matlab, Zoom, LTSPice, Microsoft 365 suite and LabAlive to name a few.
- School of Business requires Miro, Erello, Kahoot, quizlet and Xero in addition to MS Office suite.
You will need to download them and install and configure them before the start of the trimester.
Your laptop or desktop computer requires to have as minimum Windows 10 or later running, Mac OS X10.14 Mojave or later and Linux. The desktop computer or laptop should have as minimum 8GB RAM support and better still 16GB RAM. MITs ITS Helpdesk provides online IT support for students.
Latest versions of Internet browsers including Google Chrome, Firefox and Safari. Internet Explorer is NOT supported by MIT.
A good headset, microphone and webcam. A good headset will cushion the effects of long term listening to audio and a good webcam will provide better video reproduction.
An antivirus software will reduce your virus headaches.
A high-speed broadband internet connection with high reliability is required and should be combined with fast upload and download capacity and speeds. If permitted subscribe to “all you can eat” network connectivity plans.
You will require administrative rights to your laptop and desktop computer to cut out delays in installing software and applications that you might need beyond the minimum requirements specified in this document.
We also encourage you to acquire the following skills and knowledge related to operating and maintaining a functional online study environment:
If you not already versatile with IT devices and software, the following skills will make your online learning experience enjoyable:
Fast typing and efficient use of keyboard.
High familiarity with Internet browsers, how to install and configure them including periodic updates
Knowledge of how to connect your IT devices including microphone, camera, headsets, storage devices such as USBs, dongles.
Familiarity with software packages including Microsoft Office 365 including ability to create PowerPoint slides and excel spreadsheets, draw figures, type equations, referencing tools embedded in MS Word including Zotero and Endnotes.
Familiarity with how to access the Library, AMS and Moodle through your IT installations.
Be prepared – these skills will last into the long term future and in most cases your career.